Consumer rights service fines Uber 100,000 rbl for client misleading

MOSCOW, Feb 28 (PRIME) -- The Federal Service for Oversight of Consumer Rights Protection and Human Welfare has fined Uber, a U.S. online taxi hailing service, 100,000 rubles in Moscow for misleading clients on the quality of services and safety of trips, the watchdog said Tuesday on its Web site.

Uber accepts orders from clients for trips and compiles a base for drivers, who service clients. The service said that customers may think that it is Uber, which renders the service.

“In such a way, the company misguides customers regarding the quality of services and safety of trips. Customers are not informed on taxi drivers’ licenses and their medical certification, as well as on client properties of carriage, in particular, the service provider,” the authority said.

A Moscow branch of the consumer rights watchdog brought UberTechnology to administrative liability and imposed the fine.

The company contested the move at the Moscow Arbitration Court, but the latter upheld the authority in September 2016. UberTechnology challenged the move in higher courts, but to no avail.

(57.9371 rubles – U.S. $1)

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